What Service Can We Supply:
- Board three month, Motor three month. Machine have one year warranty, life-long after-sales service.
- Instant online support service.
- One to one professional technical free training. We can send engineers to install the machine overseas.
- For printer ink, the more you order, the cheaper the price!
QAre you a manufacturer?
Yes, we have our own factory and have worked in this industry for more than 10 years, with many years of experience.
QWhat is the warranty policy?
Our factory provides a one-year warranty: any parts (except print head, ink pump, and ink cartridges) with issues under normal use will be provided new within one year (shipping cost not included). Beyond one year, parts are only charged at cost.
QWhere can I buy the spare parts and inks?
Our factory provides spare parts and inks; you can buy them from our factory directly or from other suppliers in your local market.
QIf I have technical problems, how can you help us solve them?
Detailed descriptions, photos, or videos will help our technicians analyze the problem and provide the corresponding solution.
QWhat payment terms are accepted?
We accept T/T, L/C, Western Union, Credit Card, Alipay, and WeChat payment options.
QWhat is the shipping time and delivery process?
We arrange delivery within 24 hours after order confirmation and provide the tracking number immediately. Shipping via FedEx, DHL, EMS, or China Post usually takes 3 to 7 days to arrive in your country.