What's the whole UV LED curing system including?
The whole UV LED curing system including UV LED lamp + UV LED driver + electric cabinet and control system + water chiller.
Can I buy water chiller in my local market?
Yes, we will suggest you the chiller capacity after confirming which model you want.
Can I use my own PLC and Electric cabinet?
Yes, of course. Our UV LED driver provides RS485 communication.
How do you ship the goods and how long does it take to arrive?
We usually ship by DHL, UPS, FedEx or TNT. It usually takes 3-5 days to arrive. Airline and sea shipping are also optional.
Do you offer guarantee and installation service for the products?
Yes, we offer 20000HRS service and 1 year free warranty. The installation service can be provided but should be paid according to different country and different system.
How to deal with the faulty?
Firstly, our products are produced in strict quality control system and the defective rate will be less than 0.2%.
Secondly, during the guarantee period, we will send new parts with new order for small quantity. For defective batch products, we will repair them and resend them to you or we can discuss the solution including re-call according to real situation.