1. How does a UV water sterilizer work?

It works by allowing water to enter the chamber of the UV housing. Water never touches the lamp itself but moves around a quartz sleeve which protects the water from ever touching the actual lamp. As the microorganisms get hit by the UV rays, their DNA gets damaged and they become sterile and unable to replicate.

2. Are the microorganisms killed instantly inside the UV chamber?

When microorganisms are exposed to UV rays, their DNA is damaged to render them sterile. While they are still alive as they leave the UV housing and enter the home, they cannot replicate, causing them to die over time or be destroyed by our body's white blood cells.

3. Why is water pretreatment necessary for UV systems?

It is important to get proper pretreatment to ensure that the water is as clear as possible. Clear water ensures maximum effectiveness of the UV rays, as suspended particles can otherwise block or shadow the microorganisms from the UV light.

4. How do I choose the correct flow rate capacity for a UV sterilizer?

To ensure your home is fully protected, you should always purchase a UV sterilizer that is rated to handle a higher flow rate than your home's maximum flow rate.

5. What is the average lifespan of a UV lamp, and when should it be replaced?

UV lamps have an effective operating life span of about 9,000 hours. To guarantee continuous and reliable protection, they should be replaced every year.

6. Does the water come into direct contact with the electrical UV lamp?

No, water never touches the lamp itself. The system uses a quartz sleeve surrounding the lamp, which isolates and protects the water from ever touching the actual electrical components.